Customer Support Subject Matter Expert
hace 1 semana
About Revolut
At Revolut, we're dedicated to delivering exceptional user experiences. Our Customer Support team plays a vital role in ensuring our customers receive first-class support.
Key Responsibilities
- Provide technical support to customers via various channels
- Assist customers with troubleshooting and resolving issues
- Test and diagnose bugs to identify software or hardware issues
- Educate customers on product usage and features
- Collaborate with stakeholders to gather insights and knowledge
Requirements
- Fluent English language skills
- 1+ year of experience in a support role
- Collaborative mindset and ability to work with cross-functional teams
- Empathy and a passion for helping others
What We Offer
At Revolut, we're committed to fostering a diverse and inclusive work environment. We encourage applications from individuals with diverse backgrounds and experiences.
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