Site Wellness Manager

hace 2 semanas


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

Teleperformance Spain is seeking a highly skilled Site Wellness Manager to join our team. This role will be responsible for planning, implementing, and managing the complete wellness program for our Trust & Safety account operations in Spain.

About the Role:

The successful candidate will work closely with the Regional Account Wellness Leader and various stakeholders to create effective strategies that promote employee wellness, enhance mental health, and keep staff engaged.

This role requires strong project management and problem-solving skills, as well as the ability to collaborate with multiple internal and external stakeholders.

Key Responsibilities:
  1. Develop and maintain the wellness program and associated Minimum Wellness Standards.
  2. Contribute to regular meetings with internal and external stakeholders to discuss program progress and initiatives.
  3. Lead and manage a team of third-party counselors to ensure the delivery of their assigned responsibilities.
  4. Present at client meetings and provide data-driven insights to measure the effectiveness of the program.
Requirements:
  1. Experience in managing wellness programs for trust and safety teams.
  2. Bachelor's degree in psychology, counseling, or a related field.
  3. Strong organizational and analytical skills, with the ability to meet multiple deadlines simultaneously.
What We Offer:
  1. Competitive salary: €45,000 - €55,000 per annum.
  2. A modern and bright working environment with a dynamic and multicultural atmosphere.
  3. Considerable investment in employee career development, including training and mentorship opportunities.

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