Technical Service Engineer
hace 3 semanas
This role is with Thermo Fisher Scientific, an inclusive employer and a member of the global LGBTQ+ business community.
We are seeking a highly skilled and motivated Technical Service Engineer to join our Bioscience team in Madrid.
As a Technical Service Engineer, you will have the opportunity to apply your expertise in Flow Cytometry and Cell Sorting to improve customer experience and contribute to the overall success of our company.
Your responsibilities will include:
- Delivering outstanding customer support through effective resolution of instrument hardware and software related inquiries.
- Engaging with customers via phone, email, and remote support tools to ensure their satisfaction.
- Collaborating with internal teams to optimize instrument performance and ensure customer success.
- Representing the company in a positive and professional manner in all dealings with customers.
Requirements for the role include:
- A B.S. degree in science, engineering, or a related field.
- Professional experience in life sciences, cell biology, biomedical engineering, or related subjects.
- Proven ability to diagnose and resolve problems on electronic and mechanical instrumentation in a scientific laboratory environment.
- Application experience with Flow Cytometry and Cell Sorting.
- Excellent analytical, interpersonal, and communication skills.
Thermo Fisher Scientific is a world-class company that values performance, quality, and innovation. We offer our employees the resources and opportunities to make significant contributions to the world.
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