Technical Service Coordinator

hace 1 mes


Madrid, Madrid, España Vertiv A tiempo completo
Service Dispatcher Role

We are seeking a skilled Service Dispatcher to join our team in Madrid, Spain for a temporary period. In this role, you will be responsible for scheduling and assigning tasks to Customer Engineers and subcontractors for contract fulfillment, repairs, emergencies, and warranties.

Key Responsibilities:
  • Receive and route service calls efficiently;
  • Process new orders for time and materials in a timely manner;
  • Schedule service requests to optimize engineer productivity;
  • Generate purchase orders for subcontractors following company policies;
  • Invoice customers promptly upon job completion;
  • Maintain discipline in ERP system usage;
  • Manage customer service gateways as needed;
  • Distribute workload fairly among customer engineers;

The successful candidate will have a strong technical background and excellent organizational skills. You will be able to manage multiple priorities and work under pressure. If you meet the requirements outlined below, we invite you to submit your application.

Requirements:
  • Secondary Technical School degree or equivalent;
  • Fluent in English and Spanish languages;
  • Minimum 2 years of experience in a similar role;
  • Strong computer literacy with proficiency in office software and ERP systems;
  • Able to organize time effectively and work well under pressure;

The estimated salary for this position is €25,000-€30,000 per year, depending on qualifications and experience. The company offers a competitive compensation package, including benefits and opportunities for professional growth.



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