Field Service Engineer
hace 3 semanas
Job Title: Field Service Engineer - Bulk Elemental Analysis
Job Summary: We are seeking an experienced Field Service Engineer to join our EMEA Bulk Elemental Unit. As a Field Service Engineer, you will be responsible for delivering and building service excellence over and above our customer expectations.
Key Responsibilities:
- Represent our company in a positive, professional manner while taking care of the company's customers, both external and internal.
- Frequent trips in Spain/Portugal and time to time in other countries in EMEA.
- Own and deliver service commitments and complete installations, repairs, data analysis and calibrations, preventative maintenance, training, and radiation services on X-Ray fluorescence Spectrometers and optical emission spectrometers.
- Provide services remotely or on-site within the agreed conditions; set accurate priorities.
- Service reporting, documentation, and creation of protocols to specification on internal and customer needs.
- Maintain a high level of customer allegiance by building strong customer relationships and promoting an excellent customer experience.
- Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet/exceed customer expectations.
- Help on continuous improvement through our Practical Process Improvement Business System.
Requirements:
- Diploma or equivalent education preferable in electrical engineering, chemistry, engineering, or technical training in the field of electronics or training in the chemical field with technical orientation.
- Five years of work experience in technical services. Field service experience (technical) or strong service knowledge. Preferable knowledge in heavy industrial processes (metallurgy, mining, geology and geochemistry, petroleum, polymers, glass, etc.).
About Mygwork: Mygwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.
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