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Technical Support Specialist in Barcelona

hace 1 mes

Barcelona, Barcelona, España Blu Selection A tiempo completo

Exciting Opportunity for a Technical Support Role

You are tech-savvy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? Kick-start your career now

Your Responsibilities and Impact

  • Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands
  • Answering incoming customer queries promptly
  • Identifying issues and providing effective solutions to ensure customer satisfaction
  • Recording customer data accurately in the CRM system
  • Providing ad-hoc support as required
  • Being a team player and collaborating for the success of the team and project

What's in it for you?

  • Permanent contract at 39h/week (probation period 2 months)
  • Working in an international Team on site in Poblenou, Barcelona
  • Language classes
  • International Environment
  • Activities every week
  • Discounts on certain products (health insurance; technology etc)

Requirements

  • A native-level proficiency in German and a C1 level of English
  • Living in Barcelona
  • Excellent listening skills and proficient communication abilities
  • A drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success
  • Excitement about intercultural communication and the expatriate lifestyle
  • A valid Spanish work permit (required)

About Your Future Company

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world's leading and digital-first brands. The innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter