Client Services Executive Inwards
hace 3 días
**Job Summary**
We are seeking a highly skilled and experienced professional to join our team as a Client Services Executive Inwards at Chubb in Madrid. As a key member of our Global Services Department, you will be responsible for providing exceptional account management services to our global clients.
**Key Responsibilities:**
- Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.
- Build strong relationships with underwriters, clients, brokers, Chubb offices, and other external parties.
- Support Chubb's business development and client relationship activities.
- Account handling and supporting global client service executives and underwriters on relevant accounts/activities.
- Assist with ongoing projects that are identified throughout a given year for better improvement to the Global Services Department.
**Requirements:**
- Native or advanced level in German and Spanish.
- Professional language skills in English.
- Working experience within the insurance industry is desirable.
- Previous experience of servicing multinational insurance projects is preferred.
- Competent in Microsoft Office – especially Excel.
- Strong customer service skills and customer-centric attitude, as well as attention to detail and the desire to deliver and improve quality.
- Problem resolution and decision-making skills.
- Ability to work in a team environment as well as on own initiative.
**What We Offer:**
- 30+ days of vacation a year.
- 2 days working from home option + additional flexible days.
- Working from home allowance.
- Entry time flexibility.
- Life and accident insurance.
- Meal allowance.
- Pension plan.
- Flexible compensation scheme.
- Gympass.
- Employee assistance program.
- Comprehensive Learning & Development offer.
**Our Values:**
- Integrity.
- Client Focus.
- Respect.
- Excellence.
- Teamwork.
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