Senior Software Engineer PMQ
hace 1 mes
At Roche, we're passionate about transforming patients' lives through innovative healthcare solutions. As a Senior Software Engineer PMQ, you'll play a critical role in ensuring the quality and performance of our Digital Solutions.
As a member of our Digital Solutions Chapter, you'll work in a dynamic software environment, collaborating with cross-functional teams to develop cutting-edge technologies and solutions. Your expertise in software development, quality assurance, and troubleshooting will be essential in identifying and resolving issues related to our Hospital/Laboratory Information Systems (HIS/LIS), medical data networks, middleware solutions, and data communication.
Key responsibilities include:
- Handling individual cases (Inquiry, Complaint, Potential Reportable, and Safety issues) according to ISO Quality System requirements and regulations.
- Collaborating with the BA and global/local functions to derive measures from cases, including workarounds.
- Providing audit and inspection support, contributing to regular reports on product quality and performance.
- Supporting the review of quality of case handling and analyzing feedback on customer satisfaction to optimize processes.
Requirements:
- Graduate degree in Information Technology, Biomedical Engineering, or equivalent professional experience.
- More than 4 years of work experience in IT, 1st or 2nd level support, or RD-related functions.
- Strong communication skills in English (written and spoken).
- Ability to read and understand source code, debug, and contribute to clean and structured code.
At Roche, we're committed to scientific rigor, unassailable ethics, and access to medical innovations for all. Join us in shaping the future of healthcare.
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