Software Engineer PMQ
hace 1 mes
At Roche, we're seeking a skilled Software Engineer PMQ to join our Digital Solutions Chapter. As a member of our team, you'll work in a transversal software environment, collaborating with cutting-edge technologies and diverse programming languages for on-premise and cloud-based software.
Your primary responsibilities will include:
- Handling individual cases (Inquiry, Complaint, Potential Reportable, and Safety issues) according to ISO Quality System requirements and regulations.
- Resolving cases in the assigned area, potentially requiring consultation with senior team members on technical or process-related aspects.
- Ensuring timely measures are derived from cases, including workarounds, and collaborating with BA and global/local functions.
- Providing audit and inspection support, contributing to regular reports on product quality and performance, and escalating critical issues.
- Supporting regular review of quality of case handling and analyzing feedback on customer satisfaction to optimize processes.
Requirements include a Graduate Degree in IT or Biomedical Engineering, over 2 years of experience in IT, strong communication skills in English, and the ability to read and understand source code.
We're passionate about transforming patients' lives and committed to scientific rigor, ethics, and access to medical innovations for all. Join us in building a better tomorrow.
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