Principal Software Engineer
hace 3 días
At F. Hoffmann-La Roche Gruppe, we value diversity and strive to create an inclusive environment where every voice matters.
The company fosters a culture of diversity, equity, and inclusion, representing the communities we serve. To succeed in healthcare on a global scale, diversity is an essential ingredient. We believe that inclusion is key to understanding people's varied healthcare needs.
As a Principal Software Engineer - Quality Assurance, you will be dealing with complaints concerning Digital Solutions quality & performance of Hospital/Laboratory Information Systems (HIS/LIS), medical data networks, middleware solutions, and data communication, apps, and algorithms.
You will be working in a transversal software environment, using cutting-edge technologies and different programming languages for on-premise and cloud-based software. Your main responsibilities will include:
- Handling individual cases (Complaint, Potential Reportable, and Safety issues) according to ISO Quality System requirements and regulations, and the needs of Country Organizations.
- Resolving cases in the assigned area, potentially requiring consultation with senior team members on technical or process-related aspects.
- Contributing to the creation of regular reports for PMQ or project teams, as well as documenting on-market product quality and performance.
- Supporting the review of quality of case handling and analyzing feedback on customer satisfaction to optimize processes and increase quality and efficiency standards.
- Ensuring risk assessments for product quality issues are complete and conducting investigation experiments to analyze data using statistical measures.
We are looking for a skilled software engineer to join our team and contribute to the creation of exceptional care solutions. If you have a passion for software quality assurance and a strong background in software engineering, we encourage you to apply for this exciting opportunity.
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