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Service Manager, Automation
hace 2 meses
About the Role
We are seeking an experienced Service Manager to lead our Automation Systems division in Spain. As a key member of our team, you will be responsible for implementing our Service Strategy and driving business growth.
Key Responsibilities
- Customer Management
- Develop and maintain strong relationships with customers
- Ensure customer satisfaction through effective service delivery
- Manage service contracts and sales
- Lead and develop a high-performing team
- Manage team resources and workload
- Ensure effective communication and collaboration
- Manage project budgets and expenses
- Monitor and report on financial performance
- Develop and implement cost-saving initiatives
- Collaborate with cross-functional teams to achieve business objectives
- Develop and maintain relationships with internal stakeholders
- Ensure effective communication and reporting
Requirements
- Relevant engineering degree
- At least 3 years' experience in a similar role
- Excellent planning, project management, and negotiation skills
- Customer service mindset and leadership skills
- Strong interpersonal and communication skills
- Self-managed and result-oriented
- Fluency in English and Spanish
- Willingness to travel
About Valmet
We are a global industry leader in process technologies, automation, and services. Our mission is to deliver sustainable solutions that improve the performance of our customers' businesses.
