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Senior Technical Consultant
hace 2 meses
Job Summary:
We are seeking a highly skilled Senior Technical Consultant to join our team at OpenText. As a Senior Technical Consultant, you will play a key role in delivering advanced IT solutions to our clients by analyzing business needs and designing and implementing technology strategies.
About the Role:
This is an exciting opportunity to work with cutting-edge technologies in IT service management, cloud computing, and system integration. You will have the chance to work on large-scale projects, collaborating with cross-functional teams to troubleshoot and resolve technical issues.
Key Responsibilities:
- IT Service Management Strategy: Develop and implement IT Service Management strategies that align with client business objectives, providing tailored IT Configuration Management solutions.
- Technical Implementation: Lead the technical implementation of large-scale CMDB projects, overseeing the deployment of cloud-based solutions to reduce infrastructure costs and enhance system performance.
- Technical Support: Provide technical support and guidance to clients and team members, conducting detailed system analysis and integration to ensure seamless operation between legacy and new technologies.
- Collaboration and Communication: Collaborate with cross-functional teams to troubleshoot and resolve technical issues, conduct training sessions and workshops for clients to improve user adoption rates.
- Compliance and Governance: Ensure compliance with industry standards and regulations, working closely with stakeholders to identify and mitigate risks.
Requirements:
- Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).
- Experience: 3+ years in IT service management or a related field, with proven experience with ITIL frameworks and best practices.
- Technical Expertise: Proficiency in programming languages (Java, Python, C++), databases (SQL, Oracle, MongoDB, PostgreSQL), tools (Docker, Kubernetes, Jenkins), and platforms (Windows, Linux, macOS).
- Communication Skills: Excellent analytical and problem-solving abilities, strong interpersonal skills, and the ability to build client relationships.
- Leadership Abilities: Strong leadership skills with the ability to work independently and as part of a team.
- Language Proficiency: Fluent in English (both written and spoken), with additional proficiency in German or French highly valued.
What We Offer:
- Cutting-edge Technologies: Opportunity to work with the latest technologies in IT service management, cloud computing, and system integration.
- Innovative Work Environment: A collaborative and forward-thinking workspace that fosters innovation.
- Professional Development: Continuous learning and professional development opportunities to advance your career.
- Flexible Work Arrangements: Options for remote work and flexible hours to accommodate different time zones.
- Global Impact: Contribute to projects that serve a diverse range of industries, including financial services, healthcare, government, and manufacturing, in over 50 countries.
