Senior Technical Consultant

hace 3 semanas


Madrid, Madrid, España OpenText A tiempo completo

Job Title: Senior Technical Consultant

About the Role:

As a Senior Technical Consultant at OpenText, you will be instrumental in delivering high-quality IT solutions to our clients by analyzing their business needs and designing and implementing technology strategies. You will develop and implement IT Service Management strategies that align with client business objectives, provide tailored IT Configuration Management solutions, and lead the technical implementation of large-scale CMDB projects.

Key Responsibilities:

  • Oversight of cloud-based solutions deployment to reduce infrastructure costs and enhance system performance.
  • Detailed system analysis and integration to ensure seamless operation between legacy and new technologies.
  • Technical support and guidance to clients and team members.
  • Collaboration with cross-functional teams to troubleshoot and resolve technical issues.
  • Conducting training sessions and workshops for clients to improve user adoption rates.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).
  • 3+ years in IT service management or a related field, with proven experience with ITIL frameworks and best practices.
  • Proficiency in programming languages (Java, Python, C++), databases (SQL, Oracle, MongoDB, PostgreSQL), tools (Docker, Kubernetes, Jenkins), and platforms (Windows, Linux, macOS).
  • Excellent analytical and problem-solving abilities, strong interpersonal skills, and the ability to build client relationships.
  • At least 2 years of experience in large-scale implementations of Configuration Management Database solutions such as OpenText UCMDB, BMC Helix CMDB, ServiceNow CMDB, and others.

Additional Information:

OpenText is dedicated to staying at the forefront of technological innovation, ensuring that we continuously enhance our solutions to meet the evolving needs of our customers. If you are passionate about IT service management and eager to make a significant impact, we invite you to join our team and be part of a global leader in Enterprise Information Management.



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