International Travel Coordinator
hace 22 horas
About BizAway: We Deliver the Future of Travel
We are a solid international company with strong ambitions and great expertise. Our focus on sustainability drives us to constantly evolve our services and solutions, characterized by our tech attitude and smart processes.
Our Solution Culture is built on core values like Proactivity, Reliability, Kind collaboration, and effective communication. If you thrive in challenging environments and want to be part of one of the fastest-growing B2B scale-ups, BizAway might be the perfect fit for you.
We're seeking a driven and enthusiastic International Travel Coordinator - French Speaking (m/w/d) with experience in the Travel industry and customer care call centers. This role involves solving customer concerns and creating seamless experiences through:
Making reservations for clients using our Platform and Provider network;
Responding to client requests via phone, chat, email, and travel requests on our platform;
Entering customer information into our system for reservation or booking updates;
Explaining service rules and procedures to clients using our Platform;
Providing detailed explanations of hotel, car, train, and other service rules.
Requirements:
At least 2 years of previous experience in the Travel Industry;
Excellent knowledge of GDS systems (Amadeus, Galileo, or Sabre);
Proficiency in French (B2 and up), both spoken and written;
Availability to work in shifts, including night shifts from 22 to 7 in the morning;
High school diploma or equivalent required;
Good communication skills in English (B2+);
Customer Care experience;
Strong verbal and written communication skills;
Ability to learn and adapt to new software technologies.
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