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Senior Implementation Manager
hace 2 meses
About Adyen
Adyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions by delivering innovative and ethical solutions.
Our Culture
We foster an environment that enables our people to succeed, with opportunities for growth and development. Our culture is built on collaboration, open communication, and a commitment to excellence. We're a team of motivated individuals who tackle unique technical challenges at scale and solve them together.
The Role
We're seeking an experienced Senior Implementation Manager to lead our Implementation team in Madrid. As a Senior Implementation Manager, you will be responsible for leading a team of Implementation Managers who specialize in Unified Commerce, supporting complex integrations and business models for our customers.
Key Responsibilities
- Lead a team of Implementation Managers to deliver exceptional customer experiences and drive efficient onboarding processes.
- Act as a sparring partner and escalation point for the team, providing guidance on complex projects and technical challenges.
- Create a collaborative team environment with open communication and feedback.
- Scale the team while preserving Adyen's unique culture and values.
- Collaborate with other teams to drive initiatives and grow the global IM organization.
Requirements
- Minimum 4 years of experience leading teams.
- Proven track record of building and managing teams of Implementation Managers, technical consultants, or technical project managers.
- Experience with integration projects in large global companies, preferably in professional services, finance, retail, or technology.
- Ability to drive change and make data-driven decisions to improve operational efficiency.
- Strong understanding of global organizations and ability to develop effective relationships with global teams.
- Proactive and hands-on attitude with a willingness to tackle challenges and get involved when needed.
- Fluent English and Spanish language skills.
What We Offer
At Adyen, we're committed to creating an inclusive and diverse work environment. We believe that our unique approach is a product of our diverse perspectives, and we welcome individuals from all backgrounds to join our team. If you're passionate about delivering innovative solutions and driving business growth, we encourage you to apply.
