Global IT Support Professional
hace 3 semanas
Are you a detail-oriented and customer-focused professional with a passion for IT? We're seeking a skilled IT Support Representative to join our team in Barcelona. In this role, you'll be the first point of contact for clients worldwide, assisting with IT issues and supporting their digital transformation.
Your Responsibilities:- Answering and supporting queries via tools, phone, chat, and email, maintaining daily contact with users from around the globe
- Resolving IT issues encountered during office work
- Documenting and logging calls in the ticketing tool
- Delegating unresolved issues to the appropriate teams
Requirements:
- Native or fluent in Dutch and German, with advanced English
- A positive attitude with a problem-solving mindset
- Logical thinking with a passion for helping others resolve issues
- Strong communication skills and a customer-focused mindset
What's in It for You?
- Full-time contract (39 hours/week) or part-time contract (35 hours/week)
- Schedule: Monday-Friday, 08:00-18:00
- Annual salary of €20,535 gross/year plus benefits, including meal vouchers, private health insurance, and access to VIP District benefits
We offer a fast-paced international environment where you can grow and contribute as a valued member of our team. If you're eager to take on new challenges and make a difference, apply today
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