Desktop Support Specialist
hace 7 días
About the Role:
At StoneX, we are seeking a highly skilled Desktop Support Specialist to join our global IT infrastructure team. This is an exciting opportunity for a talented professional to provide top-notch support for desktop and laptop systems worldwide.
Key Responsibilities:
- Apply troubleshooting and problem-solving skills to assist users with issues related to desktop hardware and software.
- Perform hardware and software installations, desk moves, adds, and changes as required.
- Collaborate with project teams by participating in project testing for desktop dependencies.
- Work closely with IT and business teams to resolve desktop issues, set up and maintain desktop configurations, and fine-tune.
- Maintain desktops current with the latest patches and updates.
- Resolve incidents assigned via the Incident Management System.
Requirements:
This role requires excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. The ideal candidate will have a strong background in desktop support, with experience working with various hardware and software platforms.
What We Offer:
We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, plus benefits and opportunities for career growth and development.
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