Customer Service Representative
hace 6 días
We are seeking an experienced Customer Service Representative to join our team in Spain. As a key member of our customer support team, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.
Key Responsibilities- Handle customer inquiries and resolve issues related to cargo tracking, order management, and compensation.
- Process and track consultation and complaint work orders.
- Identify and resolve abnormal orders and feedback from overseas warehouses.
- Report major complaints and difficult problems to the leader and collaborate on solutions.
- Analyze and summarize customer satisfaction issues and provide recommendations for improving user experience.
We are looking for a candidate with:
Experience in e-commerce or logistics industry.Proficiency in Spanish and Chinese, with English as a plus.A cheerful personality, quick thinking, and strong communication skills.A strong sense of responsibility and ability to work under pressure.What We OfferWe offer a competitive salary, a diverse and dynamic work environment, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Cabanillas del Campo, Guadalajara, España Cainiao A tiempo completoAbout the RoleWe are seeking an experienced Customer Service Representative to join our team in Spain. As a key member of our customer support team, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.Key ResponsibilitiesHandle customer inquiries and resolve issues related to cargo tracking, order...
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Customer Service Representative
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Cabanillas del Campo, Guadalajara, España Cainiao A tiempo completoAbout the RoleWe are seeking an experienced Customer Service Representative to join our team in Spain. As a key member of our customer support team, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.Key ResponsibilitiesHandle customer inquiries and resolve issues related to cargo tracking, order...
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Alibaba Customer Service Representative
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Cabanillas del Campo, Guadalajara, España Cainiao A tiempo completoAbout the RoleCainiao is a leading player in the global e-commerce logistics market, and we're seeking an exceptional customer service representative to join our team in Spain.Key ResponsibilitiesProvide timely and efficient support to customers through various channels, including email, phone, and chat.Resolve customer complaints and issues related to cargo...
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