Customer Service Representative with English
hace 2 semanas
Customer Service Representative
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Viladecans. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities
- Provide customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to resolve customer issues
- Develop and maintain strong relationships with clients
- Meet or exceed customer service standards and metrics
Requirements
- Minimum 36 months of experience in customer service or a related field
- Advanced office skills, including Microsoft Office
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Fluency in English (C1 level)
Preferred Qualifications
- Experience in a similar role
- Knowledge of office software and systems
- Ability to work independently and as part of a team
What We Offer
- Indefinite contract
- Full-time position
- Opportunity to work with a dynamic team
- Professional development opportunities
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