Technical Customer Advisor: New Career Opportunity in Lisbon

hace 2 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

About Blu Selection

Blu Selection is a global customer experience specialist with over 50,000 employees worldwide. Founded in 2000 by two French entrepreneurs, the company has established itself as an international leader in customer service.

Job Description:

We are seeking a Technical Customer Advisor to join our team in Lisbon. As a Technical Customer Advisor, you will be responsible for providing support to customers through various channels, including phone, email, and social media. Your tasks will include responding to inbound requests, documenting case information, and assisting users with pre-sales, general inquiries, and technical support issues.

Key Responsibilities:

Provide support to customers through phone, email, and social mediaRespond to inbound requests and document relevant case informationAssist users with pre-sales, general inquiries, and technical support issuesAdapt the brand's voice and tone for interactions on private and public channels

Requirements:

To succeed in this role, you should have a native Dutch language proficiency and a good level of English. You should also be motivated and committed to your work, with no troubles writing in Dutch. A sales/commercial background and previous experience in customer service or credit recovery are pluses.

What We Offer:

We offer a competitive salary package, including:

A gross monthly salary of €1,100 (base salary)A bonus of up to €120 per monthMeal vouchers of €7.23 per workdayReimbursement of some transportation costsPrivate health insurance and dental plan (after six months)

Additionally, we offer a relocation package for candidates living outside Portugal, including reimbursement of up to €400 for an initial flight ticket after six months and 12 months of accommodation in a shared flat provided by the company.

Why Choose Us?

At Blu Selection, you will have the opportunity to work in a multicultural and international environment, collaborate with big brands, and participate in fully paid training and professional development. Our company values diversity, inclusivity, and teamwork, making us an ideal place to grow your career.



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