Customer Service Ambassador for International Automobile Company
hace 4 días
Company Overview
">Lynk&Co is an international company that values collaboration, creativity, and personal development. We have a culture of thinking outside the box and creating 'wow' experiences for our customers.
">Your Role
">We are looking for a Customer Service Ambassador to join our Engagement Centre in Barcelona. As a key member of our team, you will be responsible for handling customer inquiries and providing exceptional service via various communication channels.
">Main Responsibilities
">- ">
- Act as second-line support for Sales Advisors, guiding customers through their Lynk & Co journey.">
- Manage back-end tasks related to order management, insurance, payment process, claim management, and GDPR.">
- Engage with internal and external stakeholders, problem-solve, and improve processes.">
Requirements
">To succeed in this role, you will need:
">- ">
- A near-native speaker in Dutch.">
- A very good command of English.">
- At least 6 months of experience in customer service or a similar job.">
- A GREAT service and sales mindset.">
- A secondary-level education or higher.">
- Good computer skills.">
- Living in/around Barcelona or willing to relocate.">
Benefits
">You will receive:
">- ">
- A competitive salary between €26,000 and €27,000 per year (gross).">
- A 9-month contract with Randstad followed by a permanent contract with LYNK&Co.">
- The possibility of hybrid work after the first 3 months.">
- Offices located next to Glòries in Barcelona.">
- A pension plan, wellness allowance (€250/year), and private health insurance.">
About the Job
">This is a unique opportunity to join a dynamic team and contribute to the success of an international company. If you are passionate about customer service and want to grow your career, apply now.
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