Customer Service Ambassador for International Automobile Company

hace 4 días


Barcelona, Barcelona, España Randstad Es A tiempo completo

Company Overview

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Lynk&Co is an international company that values collaboration, creativity, and personal development. We have a culture of thinking outside the box and creating 'wow' experiences for our customers.

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Your Role

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We are looking for a Customer Service Ambassador to join our Engagement Centre in Barcelona. As a key member of our team, you will be responsible for handling customer inquiries and providing exceptional service via various communication channels.

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Main Responsibilities

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  • Act as second-line support for Sales Advisors, guiding customers through their Lynk & Co journey.">
  • Manage back-end tasks related to order management, insurance, payment process, claim management, and GDPR.">
  • Engage with internal and external stakeholders, problem-solve, and improve processes.">
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Requirements

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To succeed in this role, you will need:

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  • A near-native speaker in Dutch.">
  • A very good command of English.">
  • At least 6 months of experience in customer service or a similar job.">
  • A GREAT service and sales mindset.">
  • A secondary-level education or higher.">
  • Good computer skills.">
  • Living in/around Barcelona or willing to relocate.">
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Benefits

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You will receive:

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  • A competitive salary between €26,000 and €27,000 per year (gross).">
  • A 9-month contract with Randstad followed by a permanent contract with LYNK&Co.">
  • The possibility of hybrid work after the first 3 months.">
  • Offices located next to Glòries in Barcelona.">
  • A pension plan, wellness allowance (€250/year), and private health insurance.">
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About the Job

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This is a unique opportunity to join a dynamic team and contribute to the success of an international company. If you are passionate about customer service and want to grow your career, apply now.



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