Digital Enterprise Success Strategist
hace 3 semanas
BMC Software, Inc. offers a competitive salary package for this role, estimated to be around $120,000 per annum.
Company Overview
We are an award-winning, equal opportunity employer with a culturally diverse and fun work environment. Our team is driven by a commitment to giving back to the community and fostering a culture of innovation and collaboration. As a Digital Enterprise Success Strategist, you will be part of a global organization with 6,000+ brilliant minds working together to deliver exceptional customer experiences.
Job Description
We are seeking a highly skilled and experienced individual to lead the customer success motion for strategic accounts. The successful candidate will have a proven track record of accelerating business value for customers through the adoption of Autonomous Digital Enterprise (ADE) solutions. This includes onboarding, lifecycle engagement, adoption maturity, and acceleration plays that align with our customers' business goals.
Required Skills and Qualifications
- Strong executive presence with the ability to convey complex technical and functional scenarios in simple models and business speak.
- Ability to navigate customer organizational structures to identify and build relationships with executives and partners.
- ITIL certified with strong knowledge of BMC's Helix product suite - ITSM, Discovery, and Monitoring.
Benefits
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. As a valued member of our team, you will also have access to ongoing learning and development opportunities, as well as recognition and rewards programs.
Others
In this role, you will have the opportunity to balance your priorities, make a meaningful impact, and contribute to the company's mission to empower customers to become Autonomous Digital Enterprises. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.
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