Sales and Customer Service Specialist
hace 6 días
As a Customer Experience Ambassador at Teleperformance Spain, you will be the face of our brand, providing exceptional customer service and driving sales success. Your primary goal will be to deliver a positive customer experience, leading to successful sales outcomes and a significant impact on our business.
Key Responsibilities- Conduct competent advice and sales discussions with pre-qualified customer leads, ensuring a seamless and satisfying experience.
- Receive and engage with customer leads from our marketing team, utilizing your expertise to drive sales and customer satisfaction.
- Lead the pre-sales process, providing a positive experience for future clients and setting the stage for successful sales outcomes.
- Focus on delivering exceptional customer experiences, always prioritizing the client's needs and satisfaction.
- Previous experience in pre-sales, sales, and customer service in a multi-channel environment, with a proven track record of success.
- Excellent communication skills, both verbal and written, with the ability to effectively engage with customers and colleagues.
- Fluency in French, with a C2 level of proficiency.
- High levels of self-motivation and a strong desire to contribute to achieving company targets.
- Customer-centric and problem-solving mindset, with a focus on delivering exceptional customer experiences.
- Attention to detail and a strong sales affinity, with a focus on driving sales success.
- Ability to work collaboratively as part of a dynamic team, with a willingness to support and contribute to team goals.
- A competitive salary of €19,743 gross/year, with the potential for up to €1,800 gross/year in target bonuses.
- A 38.5-hour per week temporary contract, with flexible shifts between 8am and 8pm.
- The opportunity to work with the world's largest provider of contact center services, with a dynamic and supportive team environment.
- Excellent work environment, great colleagues, social arrangements, and personal development opportunities.
- A dynamic business casual environment, with colleagues of all ages working together in a highly-motivated team.
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Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout the JobWe are seeking a highly skilled Customer Care and Sales Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our sales team, you will be responsible for providing exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide expert advice and sales discussions with pre-qualified...
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