Head of Growth and Expansion

hace 5 días

Madrid, Madrid, España Omega CRM A tiempo completo

About Omega CRM

Omega CRM is a leading provider of Customer Experience services, with over 20 years of experience in applying technology to marketing and delivering unique Customer Relationships. We are a Merkle & Dentsu company, committed to innovation and excellence.

Job Summary

We are seeking a highly skilled and experienced Head of Growth and Expansion to drive and consolidate our business growth. This role will be responsible for ensuring the successful attainment of our sales growth and commercial development in Spain.

Key Responsibilities

  • Sales Growth Strategy
    • Develop and lead sales growth strategies for Omega CRM, aligning with the annual business plan objectives.
    • Ensure the implementation of sales strategies and foster growth in local market service lines.
  • Team Management
    • Lead, train, motivate, and advise the sales team representatives involved in growth.
    • Represent the company effectively with comprehensive knowledge of our offerings.
  • Sales Coordination
    • Ensure increased synergies across Merkle & Dentsu service lines to drive cross- and up-selling.
    • Collaborate with the EMEA Growth Officer and Salesforce Practice Members to drive successful conversion of new business opportunities in EMEA.
  • Client Management
    • Lead the management of assigned clients in Spain, growing long-lasting relationships that address their needs and nurture client relationships.
    • Ensure the fulfillment of objectives and the Omega-promise to the client.
  • Project Management
    • Manage the scope and expectations of new projects.
    • Sale projects and drive clients under profitability management.
  • Reporting and Analysis
    • Report to management on the evolution of sales objectives and customer satisfaction.

Requirements

  • Experience
    • Over 7 years of experience in Salesforce business development and significant experience in strategic sales management and go-to-market roles.
    • A robust history of success in commercial and pre-sales activities, illustrating capability to effectively secure new clients and/or enhance relationships with existing clients.
  • Skills
    • Strong business sense and industry expertise, with a Salesforce network well developed in the Spain ecosystem.
    • A persuasive authority in the field, esteemed by business and sales leaders for their adeptness in solution-oriented selling.
    • Excellent mentoring, coaching, and people management skills.

What We Offer

  • Benefits
    • Permanent contract.
    • Flexible schedule.
    • Home office.
    • Flexible retribution.
    • Health insurance.
  • Professional Development
    • Evolve, grow, and get where you want to go.

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