Sales Manager, UWS

hace 4 semanas

Valencia, Valencia, España Wärtsilä A tiempo completo
About the Role

We are seeking a highly skilled Sales Manager, UWS to join our Global UWS Sales team at Wärtsilä. As a key member of our team, you will be responsible for generating customer-specific solutions, specifications, and quotations for the Wartsila Underwater Services portfolio.

Key Responsibilities:

  • Generate customer-specific solutions, specifications, and quotations according to the needs of the client for the Wartsila Underwater Services portfolio.
  • Bid management.
  • Configure solutions according to defined needs.
  • Prepare cost calculations according to directives and agreed targets.
  • Evaluate the technical and environmental risks of the solution.
  • Ensure that response time for sales inquiries/requests/orders are met.
  • Understand customer needs and contribute to supporting them to meet their objectives.
  • Develop, report and assume accountability for sales and sold margin budget among assigned customer accounts.
  • Maintain and further develop present assigned customer relationships.
  • Identify and develop relationships with potential customers.
  • Create Account plans for major customers, execute the plan and update changes throughout the year.
  • Develop and maintain Customer Satisfaction.
  • Collect and communicate market intelligence and competitor information.
  • Propose customer specific sales target based on market outlook, identified opportunities, and strategy.
  • Create, maintain and manage all customer visit reports and opportunities in CRM.
  • Maintain accurate customer records among assigned customer accounts.
  • Cooperate and coordinate sales activities for global or cross-country operating customers with responsible colleagues.
  • Ensure that customer inquiries, orders, and complaints are responded to promptly and satisfactorily.

Requirements:

  • A safety-first mindset.
  • Technical education or equivalent qualifications as a combination of education and experience.
  • Experience in a customer-facing role with responsibility for collating costs and invoices.
  • Excellent organisational skills and customer empathy.
  • Strong commitment to delivering excellent customer service.
  • Demonstrable teamwork skills and the ability to adjust and re-plan in dynamic situations.
  • A working knowledge of commercial administration processes.
  • You are passionate about the Underwater Services business and willing to drive it to the next level.
  • Experience in the Maritime Industry.
  • Ability to work in multicultural/international business environments.
  • Self-driven and motivated with a continuous learning ability.
  • Openness & willingness to adapt to change.
  • Proficient negotiation skills.
  • Familiarity with Microsoft Word/Excel/ PPT/ CRM.
  • Fluent in Spanish & English is mandatory.

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