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Front Desk Ambassador
hace 2 meses
**Job Overview**
We are seeking a highly motivated and enthusiastic Guest Service Representative to join our team at The Madrid EDITION. This is an excellent opportunity to embark on a new career path with a leading hospitality company.
**About the Job**
In this role, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and unique. You will be empowered to move about your space, taking the initiative to deliver a wide range of services that guide guests through their entire stay. From processing operational needs to addressing guest requests, completing reports, or sharing the highlights of the local area, every interaction matters.
**Key Responsibilities**
* Create a safe work environment, adhering to company policies and procedures* Maintain confidentiality, protect company assets, uphold quality standards, and ensure professional uniform, personal appearance, and communication* Be on your feet and moving around, taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance)* Perform other reasonable job duties as requested
**What We Offer**
* Competitive salary: $45,000 per year, plus benefits and bonuses* Opportunity to grow with a global hospitality leader* Collaborative and dynamic work environment* Comprehensive training program to develop your skills and expertise
**Requirements**
* High school diploma or equivalent required* No related work experience necessary* Supervisory experience not required* License or certification not required
**Marriott International**
We are an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are dedicated to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.
**EDITION Hotels**
We combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. We deliver the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm.
