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Salesforce Technical Consultant
hace 1 mes
As a Salesforce Technical Consultant at Straumann Group, you will be responsible for collaborating with business stakeholders to understand their requirements and translate them into Salesforce solutions. Your expertise in designing and configuring custom Salesforce applications, objects, workflows, and other functionalities will be essential in meeting business needs.
Key Responsibilities:
- Design and configure custom Salesforce applications, objects, workflows, and other functionalities to meet business needs.
- Test and troubleshoot Salesforce functionalities to ensure the platform is performing optimally.
- Provide ongoing 2nd level support and training to end-users on Salesforce functionality.
- Conduct regular audits to ensure data accuracy and data quality.
- Keep up to date with new Salesforce functionalities and advise on their potential impact on the business.
- Work collaboratively with the IT and business teams to ensure seamless integration between Salesforce and other business systems.
- Develop and maintain documentation related to Salesforce processes, functionalities, and configurations.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 3-5 years of experience working with Salesforce, with expertise in Sales and Service Cloud.
- Strong knowledge of Salesforce configuration, workflows, and customizations.
- Experience in designing, implementing, and managing Salesforce integrations with other business systems like SAP ERP.
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to both technical and non-technical stakeholders.
- Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve complex issues.
- Salesforce certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator are preferred.
- Experience working in an Agile environment is a plus.
