ITIL Process Consultant

hace 6 días

Madrid, Madrid, España Sci – Serviclients Informatica A tiempo completo
About the Role

We are seeking a highly skilled ITIL Process Consultant to join our team at Sci – Serviclients Informatica. As an ITIL Process Consultant, you will play a crucial role in helping our clients achieve their service management goals.

Key Responsibilities
  • Organize and lead consulting sessions with technical teams to identify and address service management needs.
  • Develop and manage software requirements documents to ensure customer needs are met.
  • Participate in the validation of requirements with technical teams to ensure accurate implementation.
  • Design and implement processes based on ITIL best practices, including process documentation and version management.
  • Conduct post-implementation audits to review process activities and identify areas for improvement.
  • Develop and deliver online training sessions to ensure effective knowledge transfer.
Requirements
  • Proven experience in service management (ITSM) and ITIL processes/practices (V3/4 certification).
  • Strong communication and documentation skills, with the ability to work with technical teams.
  • Experience in process design and implementation, with a focus on ITIL best practices.
  • Knowledge of IT service management tools and technologies, including BMC Remedy.
Desirable Requirements
  • Experience in AAPP projects and active participation in service management initiatives.
  • Knowledge of compliance frameworks, including ENS and ISO 20000.
Working Conditions

This is a full-time position, with a standard working schedule of 8 hours per day. The salary for this position is €38,000 per annum.

  • ITIL Consultant

    hace 24 horas

    Madrid, Madrid, España Sci – Serviclients Informatica A tiempo completo

    About the RoleWe are seeking an experienced ITIL Consultant to join our team at Sci – Serviclients Informatica. As an ITIL Consultant, you will play a key role in helping our clients improve their IT service management processes and achieve their business objectives.Key ResponsibilitiesDesign and implement ITIL-based processes to improve service quality...

  • ITIL Consultant

    hace 20 horas

    Madrid, Madrid, España Sci – Serviclients Informatica A tiempo completo

    About the RoleWe are seeking an experienced ITIL Consultant to join our team at Sci – Serviclients Informatica. As an ITIL Consultant, you will play a key role in helping our clients improve their IT service management processes and achieve their business objectives.Key ResponsibilitiesDesign and implement ITIL-based processes to improve service quality...

  • ITIL Consultant

    hace 3 días

    Madrid, Madrid, España SCI – Serviclients Informatica A tiempo completo

    About the RoleWe are seeking an experienced ITIL Consultant to join our team at SCI – Serviclients Informatica. As an ITIL Consultant, you will play a key role in helping our clients improve their IT service management processes and achieve their business objectives.Key ResponsibilitiesProcess Design and ImplementationDesign and implement ITIL processes...

  • ITIL Consultant

    hace 3 días

    Madrid, Madrid, España SCI – Serviclients Informatica A tiempo completo

    About the RoleWe are seeking an experienced ITIL Consultant to join our team at SCI – Serviclients Informatica. As an ITIL Consultant, you will play a key role in helping our clients improve their IT service management processes and achieve their business objectives.Key ResponsibilitiesProcess Design and ImplementationDesign and implement ITIL processes...

  • ITIL Consultant

    hace 3 días

    Madrid, Madrid, España SCI – Serviclients Informatica A tiempo completo

    About the RoleWe are seeking an experienced ITIL Consultant to join our team at SCI – Serviclients Informatica. As an ITIL Consultant, you will play a key role in helping our clients improve their IT service management processes and achieve their business objectives.Key ResponsibilitiesProcess Design and ImplementationDesign and implement ITIL processes...

  • ITIL Consultant

    hace 3 días

    Madrid, Madrid, España SCI – Serviclients Informatica A tiempo completo

    About the RoleWe are seeking an experienced ITIL Consultant to join our team at SCI – Serviclients Informatica. As an ITIL Consultant, you will play a key role in helping our clients improve their IT service management processes and achieve their business objectives.Key ResponsibilitiesProcess Design and ImplementationDesign and implement ITIL processes...

  • ITIL Consultant

    hace 7 días

    Madrid, Madrid, España Izertis S.A A tiempo completo

    About UsIzertis S.A is a leading technology company that specializes in digital transformation, cloud computing, and artificial intelligence. We have a team of over 800 professionals with a presence in Europe and LATAM.Job DescriptionWe are seeking an experienced ITIL Consultant to join our team. As an ITIL Consultant, you will be responsible for...

  • ITIL Consultant

    hace 6 días

    Madrid, Madrid, España Izertis S.A A tiempo completo

    About UsIzertis S.A is a leading technology company that specializes in digital transformation, cloud computing, and artificial intelligence. We have a team of over 800 professionals with a presence in Europe and LATAM.Job DescriptionWe are seeking an experienced ITIL Consultant to join our team. As an ITIL Consultant, you will be responsible for...

  • Senior Technical Consultant

    hace 6 días

    Madrid, Madrid, España OpenText A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our team at OpenText. As a Senior Technical Consultant in IT Process Automation, you will play a crucial role in delivering state-of-the-art IT solutions to our clients.Your ImpactYou will be responsible for analyzing business needs, crafting technology strategies, and...

  • Senior Technical Consultant

    hace 7 días

    Madrid, Madrid, España OpenText A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our team at OpenText. As a Senior Technical Consultant in IT Process Automation, you will play a crucial role in delivering state-of-the-art IT solutions to our clients.Your ImpactYou will be responsible for analyzing business needs, crafting technology strategies, and...

  • Process Improvement Consultant

    hace 5 días

    Madrid, Madrid, España Repsol A tiempo completo

    About RepsolWe are a company committed to equality and diversity, and we do not request personal information. Our goal is to create a work environment where everyone feels valued and respected.Why Work with UsWe believe that diversity is a key driver of innovation and success. We offer a dynamic and inclusive work environment where you can grow...

  • Process Improvement Consultant

    hace 5 días

    Madrid, Madrid, España Repsol A tiempo completo

    About RepsolWe are a company committed to equality and diversity, and we do not request personal information. Our goal is to create a work environment where everyone feels valued and respected.Why Work with UsWe believe that diversity is a key driver of innovation and success. We offer a dynamic and inclusive work environment where you can grow...

  • Senior Technical Consultant

    hace 1 día

    Madrid, Madrid, España Open Text Corporation A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our team at OpenText Corporation. As a key member of our IT Process Automation team, you will play a crucial role in delivering cutting-edge IT solutions to our clients.Your ImpactAs a Senior Technical Consultant, you will be responsible for analyzing business needs, crafting...

  • Senior Technical Consultant

    hace 22 horas

    Madrid, Madrid, España Open Text Corporation A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our team at OpenText Corporation. As a key member of our IT Process Automation team, you will play a crucial role in delivering cutting-edge IT solutions to our clients.Your ImpactAs a Senior Technical Consultant, you will be responsible for analyzing business needs, crafting...

  • Logistics Process Consultant

    hace 5 días

    Madrid, Madrid, España Adl Asociacion Desarrollo Logística A tiempo completo

    About Adl Asociacion Desarrollo LogísticaWe are a leading organization in the logistics industry, dedicated to providing innovative solutions to our clients. Our team of experts is passionate about delivering exceptional results and driving business growth.Job SummaryWe are seeking a highly skilled Logistics Process Consultant to join our team. As a key...

  • Logistics Process Consultant

    hace 5 días

    Madrid, Madrid, España Adl Asociacion Desarrollo Logística A tiempo completo

    About Adl Asociacion Desarrollo LogísticaWe are a leading organization in the logistics industry, dedicated to providing innovative solutions to our clients. Our team of experts is passionate about delivering exceptional results and driving business growth.Job SummaryWe are seeking a highly skilled Logistics Process Consultant to join our team. As a key...

  • Junior Technical Consultant

    hace 3 días

    Madrid, Madrid, España OpenText A tiempo completo

    About the RoleWe are seeking a highly skilled Junior Technical Consultant to join our team at OpenText. As a key member of our IT Process Automation team, you will play a vital role in enhancing our clients' IT operations through the design, development, and implementation of automation solutions.Your Key ResponsibilitiesDesign, develop, and implement...

  • Junior Technical Consultant

    hace 3 días

    Madrid, Madrid, España OpenText A tiempo completo

    About the RoleWe are seeking a highly skilled Junior Technical Consultant to join our team at OpenText. As a key member of our IT Process Automation team, you will play a vital role in enhancing our clients' IT operations through the design, development, and implementation of automation solutions.Your Key ResponsibilitiesDesign, develop, and implement...

  • Senior Technical Consultant

    hace 7 días

    Madrid Centro, Madrid, España OpenText A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our team at OpenText. As a Senior Technical Consultant, you will play a critical role in delivering state-of-the-art IT solutions to our clients.Key ResponsibilitiesAnalyze business needs and craft technology strategies to ensure seamless integration and deployment of IT...

  • Senior Technical Consultant

    hace 6 días

    Madrid Centro, Madrid, España OpenText A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our team at OpenText. As a Senior Technical Consultant, you will play a critical role in delivering state-of-the-art IT solutions to our clients.Key ResponsibilitiesAnalyze business needs and craft technology strategies to ensure seamless integration and deployment of IT...