Technical Surveillance Specialist
hace 3 días
BauWatch Group is a leading provider of temporary security solutions in Europe, with a strong presence in the construction and civil engineering industries. As a rapidly growing company, we are seeking an experienced ARC & Back Office Technician to join our team in Valencia, Spain.
About UsWe provide monitored surveillance services to customers across Europe, combining our ruggedized monitoring towers, in-house software, and end-to-end operations with remote monitoring to protect our clients' assets. With a strong focus on customer service, we strive to deliver exceptional results and maintain a high level of security and reliability.
Job SummaryWe are looking for a highly skilled and motivated individual to join our team as a Technical Surveillance Specialist. The successful candidate will be responsible for ensuring the smooth operation of our surveillance solution, providing technical support and assistance to our customers, and contributing to the improvement of our systems and processes.
Key Responsibilities- Configure and maintain detection zones to ensure optimal security coverage and adapt settings to meet site-specific requirements.
- Monitor and verify system alerts, coordinating timely responses between the ARC, clients, and emergency services.
- Document incidents and actions taken, ensuring accurate records for reporting and analysis.
- Actively contribute to the improvement of ARC systems and workflows by providing feedback, implementing new tools, and aligning operations with company objectives.
To be successful in this role, you will need:
- Technical Diploma in IT, electronics or surveillance-related field.
- Native Spanish speaker with advanced conversational English skills.
- General ability to use MS Office programs.
- Experience in customer support and back office operations.
This is a dynamic and rewarding role that offers:
- An attractive salary package including bonus and additional benefits.
- A challenging position with significant autonomy and flexibility within a rapidly growing international company.
- Career growth opportunities, including advancement into leadership roles.
The estimated salary for this position is €40,000-€60,000 per annum, depending on experience and qualifications.
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