Dealership Support Specialist
hace 2 semanas
Job Summary
We are seeking a highly motivated and experienced Customer Service Liaison for Dealerships to join our team at MSX International Inc. This role involves supporting our dealer network in sales distribution processes, ensuring the quality of services provided through various channels.
Responsibilities
- Supporting the dealer network in all processes related to vehicle distribution (OTD: OrderToDelivery)
- Vehicle ordering, transport, and registration queries
- Vehicle delivery, appointment management, and documentation
- Remarketing and fleet support activities
Requirements
- Native or bilingual Swedish speaker with intermediate English language knowledge
- Extensive knowledge and experience of the customer service sector
- Experience in order support, sales support, or fleet support
- Experience in using ticketing systems and MS Office
- Team player with a positive attitude and a desire to contribute to the team's growth and development
What We Offer
- Full-time indefinite contract with 40 hours a week, Monday – Friday
- Part of a great team of professionals in an internationally consolidated company
- Opportunity to acquire a global vision of the automotive sector
- MSX Bazaar: Shopping portal exclusive for MSX employees
- 23 days of Vacations + 3 extra days
- Internal training plan
About Us
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans Consumer Engagement, Diagnostics & Repair Enhancement, Warranty and Repair Efficiency, Technical Information, Learning Solutions, Sales Performance, and more. We harness our expertise in mobility, the creativity of our global teams, and the power of technology to craft tailored, sustainable, and innovative solutions.
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