Strategic Contract Management Professional
hace 7 días
**Job Summary:**
We are seeking a highly experienced Strategic Contract Management Professional to join our Customer Success organization at Unit4.
As a key member of the team, you will be responsible for leading the Contracts Management function, overseeing complex contracts, and guiding our Services Sales team in structuring Customer Success services agreements.
The ideal candidate will possess a strong background in contract management or paralegal experience, with expertise in SaaS and software services agreements.
**Key Responsibilities:**
- Partner with the Services Sales team to design Customer Success services agreements that align with corporate policies and customer needs.
- Ensure all agreements meet regulatory, financial, and legal standards.
- Review, draft, and recommend amendments to contracts to manage risk and optimize terms.
- Ensure contract obligations are tracked, fulfilled, and documented within systems of record.
- Act as the primary contact for contract-related inquiries, resolving issues promptly.
- Monitor contract compliance and report any deviations or risks to relevant stakeholders.
**Leadership & Team Management:**
- Serve as the player-coach for the Contract Management team, providing mentorship, guidance, and day-to-day leadership.
- Oversee team performance, assign responsibilities, and promote continuous improvement initiatives.
- Foster a collaborative, solutions-focused environment that enhances both team morale and productivity.
**Stakeholder Collaboration:**
- Collaborate with Customer Success, Finance, Legal, and Operations to align contract terms with company standards and customer expectations.
- Support training initiatives for Sales and Customer Success teams on best practices for contract management and compliance.
**Qualifications:**
- Minimum of 5+ years of experience in contract management, paralegal roles, or related fields within SaaS, Professional Services, or IT industries.
- Leadership Skills: Demonstrated ability to lead a team, provide coaching, and manage complex projects simultaneously.
- Education: Bachelor's degree in Legal Studies, Business Administration, or a related field (Paralegal Certification is a plus).
- Technical Skills: Proficiency in contract management software, CRM systems, and MS Office Suite.
**Estimated Salary Range:** $90,000 - $140,000 per annum, depending on location and experience.
**Benefits:**
- A culture built on trust - giving you the freedom and autonomy to be successful.
- Balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being.
- Talented colleagues, role models, and mentors - work, learn, and be inspired by some of the best talent in the software industry.
- A commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet.
Unit4 empowers people in service organizations with innovative Enterprise and Business software solutions.
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