Cloud Contract Management Expert
hace 3 días
We are seeking a skilled and experienced Senior Contract Management Specialist to join our Customer Success organization.
- In this key role, you'll operate as a player-coach, leading the Contracts Management team while handling complex contracts and guiding our Services Sales team in structuring Customer Success services agreements.
The ideal candidate will bring a strong background in contract management or paralegal experience, with expertise in SaaS and software services agreements. This is a senior paralegal position responsible for collaborating closely with our Services Sales team, Customer Success, and Legal departments to ensure contracts are structured and executed in line with company policies and best practices.
Key Responsibilities:- Contract Structuring: Partner with the Services Sales team to design Customer Success services agreements that align with corporate policies and customer needs. Ensure all agreements meet regulatory, financial, and legal standards.
- Review, draft, and recommend amendments to contracts to manage risk and optimize terms.
- Contract Enforcement & Compliance: Ensure contract obligations are tracked, fulfilled, and documented within systems of record.
- Act as the primary contact for contract-related inquiries, resolving issues promptly.
- Monitor contract compliance and report any deviations or risks to relevant stakeholders.
You will serve as the player-coach for the Contract Management team, providing mentorship, guidance, and day-to-day leadership. Oversee team performance, assign responsibilities, and promote continuous improvement initiatives. Foster a collaborative, solutions-focused environment that enhances both team morale and productivity.
Accountabilities:- Risk Mitigation: Proactively identify contract risks, advising stakeholders on mitigation and compliance strategies.
- System Accuracy: Maintain updated, accurate records of contract terms and statuses across all systems.
- Candidate Qualifications: Experience: Minimum of 5+ years of experience in contract management, paralegal roles, or related fields within SaaS, Professional Services, or IT industries.
- Leadership Skills: Demonstrated ability to lead a team, provide coaching, and manage complex projects simultaneously.
- Education: Bachelor's degree in Legal Studies, Business Administration, or a related field (Paralegal Certification is a plus).
- Technical Skills: Proficiency in contract management software, CRM systems, and MS Office Suite.
- Soft Skills: Strong communication, negotiation, and problem-solving abilities.
We offer competitive salaries, ranging from $120,000 to $180,000 per year, depending on your location and level of experience.
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