Customer Service Representative

hace 2 semanas

Barcelona, Barcelona, España Webhelp A tiempo completo
{"title": "Customer Service Representative", "description": "Unlock Your Potential in Customer Service

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a skilled Customer Service Representative to join our team in Barcelona.

About the Role

As a Customer Service Representative, you will be the face of our company, providing top-notch support to our clients via phone, email, and other channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records of customer interactions and resolve issues
  • Develop and maintain product knowledge and expertise
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed performance metrics and quality standards
Requirements
  • Proficient in French and Spanish with advanced English
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Knowledge of CRM software and customer service principles
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

", "lang_code": "en-US"}

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