Dutch Sales Representative

hace 4 semanas


Madrid, Madrid, España Recruit4Work A tiempo completo

Key Responsibilities:

In this role, you will cater to valued Dutch clients, creating unforgettable experiences. This involves providing exceptional customer service, showcasing products and services, meeting sales targets, and enhancing customer satisfaction.

Your Key Tasks:

  • Answering Inbound Calls: Handle incoming calls from customers interested in booking holidays, making reservations, or seeking information about the facilities, accommodations, activities, and pricing offered by our client.
  • Providing Information and Assistance: Be knowledgeable about various aspects of our client, including locations, accommodation options, recreational activities, dining options, and special offers. Provide accurate and detailed information to customers and assist them in making informed decisions.
  • Upselling and Cross-selling: Tasked with upselling and cross-selling additional services or upgrades to customers, including offering upgrades to premium accommodations, recommending additional activities or dining options, or suggesting add-on packages to enhance the customer's experience.
  • Processing Bookings and Reservations: Process bookings and reservations for customers, ensuring that all necessary information is collected accurately and that the customer's preferences and requirements are met.
  • Handling Customer Concerns and Queries: Address queries, concerns, or complaints promptly and professionally, seeking resolutions that meet the customer's needs while adhering to company policies and procedures.
  • Following Up on Leads: Responsible for following up on leads generated through marketing campaigns or other sources, contacting prospective customers who have expressed interest in our client's services.
  • Maintaining Records and Documentation: Maintain accurate records of customer interactions, including details of bookings, inquiries, complaints, and any other relevant information.

Your Profile:

We are looking for a highly skilled and experienced sales professional with a high proficiency in Dutch (C2 level). You should have thoroughness, autonomy, and good interpersonal skills. At least 1 year's successful initial sales experience is required. Known for elocution, adaptability, stress resistance, and good oral communication skills. Solid commercial skills and a positive attitude are essential.



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