Dining Services Ambassador

hace 2 días


Barcelona, Barcelona, España Accor A tiempo completo

Company Overview

SLS Barcelona, a 5-star urban resort, brings seaside glamour and excellence to Barcelona's waterfront district. This resort features a playful ambiance, VIP treatment, and theatrical experiences, all set against idyllic views. As the only 5-star hotel in the city with a terrace off every guestroom, SLS Barcelona offers an array of exclusive amenities, including rooftop dining and bars, three inviting swimming pools, a spacious ballroom with abundant natural light, break-out rooms, a rejuvenating spa, and a state-of-the-art fitness center.

Job Description

We are seeking a Dining Services Ambassador to join our team at SLS Barcelona. Under the guidance of the Food & Beverage supervisor, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Support the Food & Beverage operations by working collaboratively with the team to ensure seamless service.
  • Create a fun and relaxed atmosphere where guests can unwind and enjoy themselves.
  • Describe the selection of drinks and menu items to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation methods.
  • Ensure that food and beverages are well-stocked and maintain a clean and tidy working area.
  • Be prepared to jump into other ad-hoc duties when colleagues need assistance, which may include serving other outlets such as room service, the bar, or terrace.
  • Work closely with restaurant and kitchen colleagues to offer a seamless food service experience.
Requirements

To be successful in this role, you will possess:

  • The ability to multitask and work in a fast-paced environment with a high level of attention to detail.
  • Excellent verbal and written communication skills, with fluency in Spanish and English.
  • A positive attitude and a passion for delivering exceptional customer service.

We offer a competitive salary, estimated at approximately €25,000 per year, depending on experience. Benefits include comprehensive training, opportunities for career advancement, and a dynamic work environment.



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