Commercial Parts Specialist
hace 6 días
Job Summary
We are seeking a skilled Commercial Parts Pro to join our team. As a key member of our sales team, you will be responsible for driving profitable growth of our commercial business through customer retention and growth.
Main Responsibilities
- Maintain commercial customer relationships and provide exceptional customer service.
- Provide GAS2 selling experience to commercial customers and achieve personal/store sales goals and service objectives.
- Provide day-to-day supervisory support for Team Members and collaborate with GM on coaching and developmental needs.
- Dispatch drivers ensuring delivery standards are achieved and build and maintain a network of second source suppliers.
Secondary Responsibilities
- Maintain core bank and commercial returns, and maintain commercial credit accounts.
- Partner with GM to ensure proper driver coverage and build and maintain a network of second source suppliers.
Success Factors
- Friendly communication and ability to locate and stock parts.
- Safety knowledge and skills, and operating inventory systems and store equipment.
- Parts and automotive system knowledge, and operating POS and Parts lookup systems.
- ASE P2 certified or ASE ready equivalent, and advanced solution, project and product quality recommendation ability.
- Ability to source from numerous places, including special order, FDO, second source, etc.
- Advanced selling skills for commercial customers, ability to multi-task and remain organized.
- Effective communication, listening and problem-solving skills.
Essential Job Skills
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
About Us
At Advance Auto Parts, we are committed to providing our customers with the best possible service and selection of parts and accessories.
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