Field Applications Specialist
hace 2 semanas
At Beckman Coulter Diagnostics, we're dedicated to advancing and optimizing the laboratory to move science and healthcare forward. As a Field Applications Specialist, you'll play a critical role in providing excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.
This position is part of the Customer Care Dx Organisation and as a Field Applications Specialist, you will be located in Pamplona supporting our customers and impacting directly patients health and overall well-being.
You will be a part of the Field Applications Specialist Team and report to the Field Application (Customer Care) Manager responsible for providing frontline support by resolving customer(s) problems and issues through technical, scientific expertise and troubleshooting.
Key responsibilities include:
- Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
- Provide excellent professional support and training to Beckman Coulter's customers.
- Maintain customer support logs and internal records in a timely manner, resolve issues to deliver a high-quality Customer Experience.
- Develop commercial awareness through cross-functional support of the business to increase growth opportunities and demonstrate to our Customers our pioneering innovation solutions and new products for the market.
The essential requirements of the job include:
- University Scientific degree + Min 1 year experience in Clinical Laboratory
- Fluent in Spanish and English
- Ability to interact with customers on a detailed scientific basis to ensure customer needs are fulfilled.
- Ability to travel and provide service in assigned geography, as well as periodic travel to other areas and overnight travel.
- Ability to work flexible hours as per the business needs.
This position is eligible for a hybrid work arrangement in which you can work part of the time at the customer location identified above and part of the time remotely from your home.
At Beckman Coulter Diagnostics, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond.
For more information, visit Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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La Nava de Santiago, Badajoz, España Beckman Coulter Diagnostics A tiempo completo{"title": "Field Applications Specialist", "subtitle": "Beckman Coulter Diagnostics", "content": "At Beckman Coulter Diagnostics, we are committed to advancing and optimizing the laboratory to move science and healthcare forward.We are seeking a highly skilled Field Applications Specialist to join our team in Pamplona. As a key member of our Customer Care Dx...
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