IT Support Specialist in Edenbridge, Kent

hace 3 días


Madrid, Madrid, España Flexicruit A tiempo completo

Job Summary

We are seeking an enthusiastic and proactive IT Helpdesk Analyst to join our dynamic IT Services team in Edenbridge, Kent. As an IT Support Specialist, you will provide first-line technical support to our clients' customers via phone and remote assistance.

About the Role

This is a full-time permanent position with a salary of £24,000 - £28,000 per annum, depending on experience. You will work Monday to Friday (37.5 hours per week) with hybrid working model available after a successful 6-month probation period. Our ideal candidate is passionate about IT and customer service, with a natural ability to communicate confidently and professionally.

Your Key Responsibilities

- Provide first-line technical support to customers via phone and email, troubleshooting and resolving queries
- Maintain and update tickets in the CRM system, ensuring deadlines and SLA requirements are met
- Deliver outstanding customer service with clear, professional communication to non-technical users
- Identify recurring issues, suggest improvements, and escalate where necessary

What We Are Looking For

The ideal candidate should have a basic understanding of technical troubleshooting and previous experience in an IT helpdesk role is a plus. Essential requirements include GCSEs at grade A-C in English Language and Mathematics (or equivalent), full driving license, and access to a car. The office is located in a remote area not accessible by public transport, so living within a 30-40 minute commutable distance from Edenbridge is a must.

Desirable Skills

- Experience in an IT helpdesk role
- Understanding of TCP/IP, OSI model, network topologies, and Microsoft Server products
- Familiarity with troubleshooting firewalls, virus protection, and backup technologies
- Knowledge of Microsoft Exchange, SQL, Office 365, and Active Directory

Benefits

We offer a supportive work environment and opportunities for continuous professional development. If you're eager to learn and grow within the IT field, this is the perfect opportunity for you.



  • Madrid, Madrid, España Selección -It A tiempo completo

    About Selección -ItAs a world leader in our sector, we are committed to delivering exceptional IT support services. Our development center and international support team in Madrid is looking for an expert in Computer Engineering with extensive experience in IT Support work and coordination.About the RoleWe are seeking a Senior IT Support Specialist to join...

  • IT Support Specialist

    hace 5 días


    Madrid, Madrid, España Vets Hired A tiempo completo

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Vets Hired. This role is crucial in ensuring the smooth functioning of our technology systems, providing essential support to ensure all users can perform their roles effectively.About the JobThe successful candidate will be responsible for managing and...


  • Madrid, Madrid, España Selección -It A tiempo completo

    Selección -It, a leading international company in its sector, seeks an experienced IT professional for its development center and international support team in Madrid. About the Job: The successful candidate will be responsible for planning, coordinating, and managing IT support activities, focusing on incident and problem management. To be considered,...


  • Madrid, Madrid, España Payoneer A tiempo completo

    A world of opportunities awaits you at Payoneer, where innovation and growth thrive. With a mission to empower businesses globally, we seek an experienced IT Support Specialist to join our Corporate IT team in Madrid.**Job Summary:**We are looking for a skilled IT professional to provide top-notch support to our employees worldwide. As an IT Support...

  • IT Support Specialist

    hace 19 horas


    Madrid, Madrid, España Seleccion It A tiempo completo

    International company Seleccion It, a world leader in its sector, seeks an experienced Computer Engineer for its development center and international support team in Madrid. This expert role involves planning, coordinating, and managing IT support activities with a focus on incident and problem management.About the RoleThis position requires an individual...

  • IT Support Specialist

    hace 17 horas


    Madrid, Madrid, España Hellios Information Limited A tiempo completo

    Hellios Information Limited is seeking a skilled IT Support Specialist to join our team in Oxford. This role offers the opportunity to contribute to the company's growth and success by providing exceptional technical support to our customers.The successful candidate will be responsible for delivering high-quality onsite IT support, troubleshooting software...

  • IT Support Specialist

    hace 2 meses


    Madrid, Madrid, España Ntt Data A tiempo completo

    Job Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team in Sierre, Switzerland. As an IT Support Specialist, you will be responsible for providing on-site installation, implementation, maintenance, troubleshooting, and repair of desktops, notebooks, printers, and associated peripherals.Key...


  • Madrid, Madrid, España A&O It Group A tiempo completo

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at AO IT Group. In this role, you will be responsible for providing technical support for desktop computers, applications, and related technologies.


  • Madrid, Madrid, España Capital Recruit A tiempo completo

    Capital Recruit: Technical IT Infrastructure Support SpecialistWe are seeking a skilled Desktop and Network Support Technician to join our team within the Operations Division, Division 4 of Capital Recruit. The ideal candidate will have a strong background in IT infrastructure, including basic servers, networking systems, desktop security, remote cloud...


  • Madrid, Madrid, España Kamro Ltd A tiempo completo

    About the RoleWe are seeking a skilled Technical IT Support Specialist to join our team at Kamro Ltd. This is an excellent opportunity for an experienced professional looking to take their technical skills to the next level.Job Summary: As a Technical IT Support Specialist, you will be providing essential technical support to clients, handling complex...


  • Madrid, Madrid, España Serbyte Servicios It A tiempo completo

    Job DescriptionWe are seeking a highly skilled User Support Specialist to join our team at Serbyte Servicios It. As a key member of our support team, you will be responsible for providing exceptional user support and guidance to our clients.About the RoleThe ideal candidate will have a strong background in end-user assistance and support of information...


  • Madrid, Madrid, España A&O It Group A tiempo completo

    **Job Overview**A&O IT Group is a trusted global IT services provider delivering 'fully managed' IT solutions and cyber security services. With over 50 years of expertise, we offer an extensive global network while remaining privately owned.**Salary:** $80,000 - $110,000 per annum, depending on experience.**Job Description: Technical Support Specialist**We...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Compelling Opportunity: IT Support Specialist in Budapest with Swedish Language Skills Overview:We are seeking a highly skilled and passionate IT support specialist to join our team in Budapest, Hungary. As a key member of our team, you will be responsible for providing top-notch customer service and resolving technical issues. About the Role:This is an...

  • IT Support Specialist

    hace 3 semanas


    Madrid, Madrid, España Coffee Berry A tiempo completo

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Coffee Berry, one of the largest and fastest-growing Greek franchise chains. As a key member of our IT department, you will be responsible for providing technical support for end-user devices, ensuring seamless operations and minimizing downtime.

  • IT Support Specialist

    hace 4 semanas


    Madrid, Madrid, España Tech Domain A tiempo completo

    We are seeking an experienced IT Support Specialist to join our team on a contract basis. Based in the field, this role will involve providing on-site support and assistance to clients with various IT-related issues. As an IT Support Specialist, you will be responsible for troubleshooting and resolving technical issues, including desktop support, server...


  • Madrid, Madrid, España Serbyte Servicios It A tiempo completo

    At Serbyte, we are a dynamic and growing company that specializes in innovative technological solutions. Our team is dedicated to providing top-notch services to our clients, and we are looking for an experienced System Specialist to join our ranks. Key Responsibilities:The successful candidate will be responsible for the following tasks:Providing...


  • Madrid, Madrid, España Manpower Malta A tiempo completo

    Company Overview:Manpower Malta is seeking a skilled IT Service Support Specialist to join their team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and troubleshooting technical issues. Job Summary:The IT Service Support Specialist will be the primary point of contact for users in...


  • Madrid, Madrid, España Six A tiempo completo

    At Six, we are seeking an IT Onsite Support Specialist to join our team.Job SummaryWe are looking for a skilled and experienced IT professional to provide onsite support to our users. The ideal candidate will have excellent technical knowledge and be able to handle disruptions and resolve issues in a timely manner.ResponsibilitiesReception, qualification,...


  • Madrid, Madrid, España Amazon A tiempo completo

    About the JobA challenging opportunity exists for an IT Support Specialist to join Amazon's Technology team. The successful candidate will play a key role in ensuring the smooth operation of our Fulfillment Centers' infrastructure environments. Key responsibilities include building and operating critical infrastructure and providing input to ensure the...

  • IT Support Specialist

    hace 17 horas


    Madrid, Madrid, España Idenfo A tiempo completo

    Job Title: IT Support Specialist - Technical Problem SolverLocation: Remote (Karachi, Pakistan)Working Hours: Flexible ScheduleJob Type: Full-timeJob Summary: Idenfo is seeking an experienced IT Support Specialist to provide technical problem-solving expertise. As a key member of our team, you will be responsible for delivering top-notch technical support...