Assistant Night Manager

hace 12 horas


Barcelona, Barcelona, España SLS A tiempo completo
Job Description

We are seeking a highly skilled and experienced Assistant Night Manager to join our pre-opening team at SLS Barcelona.

As a key member of our night operations team, you will be responsible for providing exceptional service to our guests, ensuring a high level of guest satisfaction, and accurately balancing the books.

  • Conduct nightly audits, reporting, and balancing for all departments and hotel functions.
  • Manage overnight reservations and check-ins, providing efficient and friendly service.
  • Greet and assist guests in a warm, courteous, and professional manner.
  • Handle guest complaints and inquiries promptly in a professional and empathetic manner.
Qualifications

We are looking for someone with:

  • Minimum of 2 years of Front Office experience at night shift, preferably in an upscale or lifestyle brand hotel.
  • Previous experience with pre-opening of a hotel is a big plus.
  • Excellent verbal and written communication skills. Fluent in Spanish and English.
  • Ability to multitask, work in a fast-paced environment, meet deadlines, and have a high-level attention to detail.
What's in it for you

We offer:

  • The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Excellent discounts across the entire Ennismore family of brands.

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