Seller Engagement Associate with Italian
hace 3 semanas
Amazon Spain Services, S.L. is seeking a highly skilled Seller Engagement Associate with Italian language proficiency to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.
Key Responsibilities- Provide exceptional customer service to Amazon Selling Partners, including prompt and efficient resolution of issues and questions.
- Maintain high-quality performance metrics, including quality, productivity, first contact resolution, and attendance.
- Actively seek solutions through logical reasoning and data interpretation skills, identifying trends and suggesting process improvements.
- Liaise with other departments, such as Customer Service, Merchant Investigations, or Payments teams, to resolve Selling Partner's issues and questions.
Our team was born in 2018 and has since grown to 300+ team members in 6 regions. We represent over 25 nationalities and 51% female talent. Our core values are innovation, inclusion, and building others. You will join a multi-cultural team located in sunny Barcelona, where we work hard but also prioritize having fun.
Requirements- Proficiency (C1 level) in English and Italian.
- Previous working experience within a customer service/contact center environment.
- Computers & Internet skills, specifically in MS Office Excel.
- Other EU languages such as German, French, or Spanish would be an advantage.
- Business acumen in areas of Global e-commerce and retail.
- Good data analysis skill.
- Effective communication, composure, and professional attitude.
- Process improvement awareness and experience.
- Strong prioritization and time management skills, with a high degree of flexibility.
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Seller Engagement Associate with Italian
hace 4 semanas
Gelida, España Amazon Spain Services, S.L. A tiempo completoAbout the RoleWe are seeking a highly skilled Seller Engagement Associate with Italian to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.Key ResponsibilitiesProvide exceptional customer service to Amazon Selling...
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Seller Engagement Associate with Italian
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Gelida, España Amazon Spain Services, S.L. A tiempo completoAbout the RoleWe are seeking a highly skilled Seller Engagement Associate with Italian to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.Key ResponsibilitiesProvide exceptional customer service to Amazon Selling...
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Gelida, España Amazon Spain Services, S.L. A tiempo completoAbout the RoleAmazon Spain Services, S.L. is seeking a highly skilled and motivated individual to join our team as a Seller Engagement Associate with French. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe, meeting all their sustainable...
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Gelida, España Amazon Spain Services, S.L. A tiempo completoAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Over 2 million Selling Partners in 10 countries list their products for sale on...
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Gelida, España Amazon Spain Services, S.L. A tiempo completoAbout the RoleAmazon is committed to being Earth's most customer-centric company, and our team is dedicated to supporting our Selling Partners in Europe. We're looking for a talented individual to join our team as a Seller Engagement Associate with French.Key ResponsibilitiesProvide exceptional customer service to Amazon Selling Partners, ensuring their...
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Gelida, España Amazon Spain Services, S.L. A tiempo completoAbout the RoleAmazon is committed to being Earth's most customer-centric company, and our team is dedicated to supporting our Selling Partners in Europe. We're looking for a talented individual to join our team as a Seller Engagement Associate with French.Key ResponsibilitiesProvide exceptional customer service to Amazon Selling Partners, ensuring their...
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Gelida, España Amazon Spain Services, S.L. A tiempo completoAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Over 2 million Selling Partners in 10 countries list their products for sale on...
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Gelida, España Amazon Spain Services, S.L. A tiempo completoAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Over 2 million Selling Partners in 10 countries list their products for sale on...
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