Seller Engagement Associate with French

hace 4 semanas


Gelida, España Amazon Spain Services, S.L. A tiempo completo
About the Role

Amazon is committed to being Earth's most customer-centric company, and our team is dedicated to supporting our Selling Partners in Europe. We're looking for a talented individual to join our team as a Seller Engagement Associate with French.

Key Responsibilities
  • Provide exceptional customer service to Amazon Selling Partners, ensuring their compliance needs are met and their selling experience is seamless.
  • Collaborate with internal teams to resolve Selling Partner issues and questions, ensuring timely and effective solutions.
  • Actively seek solutions through logical reasoning and data interpretation skills, identifying trends and suggesting process improvements to enhance the seller experience.
  • Work with various internal tools to support new projects and launches, capturing feedback and suggesting process improvements.
About the Team

Our team is a dynamic and multicultural group of over 300 members, representing 25 nationalities and 51% female talent. We're passionate about innovation, inclusion, and building others. You'll join a team that values hard work and having fun in sunny Barcelona.

Requirements
  • Proficiency in English and French (C1 level).
  • Previous experience in customer service or contact center environments.
  • Strong computers and internet skills, specifically in MS Office Excel.
  • Other EU languages, business acumen in global e-commerce and retail, and good data analysis skills are a plus.


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