High-Potential Junior Service Manager Role in Madrid

hace 1 semana


Madrid, Madrid, España Willis Towers Watson A tiempo completo

The Junior Service Manager role at Willis Towers Watson presents an exceptional opportunity for a highly motivated and organized professional to join our team in Madrid. With a strong focus on delivering high-quality services to customers, this position involves overseeing the coordination of vendor service teams and ensuring customer satisfaction.

Key Responsibilities:
  • Manage customer expectations through sound Relationship Management principles.
  • Analyze Incident Management, Major Incidents, Changes, and Problems for Strategic Applications and ASM applications.
  • Ensure Suppliers meet Service Level Agreements.
  • Work with business leaders and managers to prioritize maintenance and enhancement requests.
  • Compile cross-functional Technology requirements, activities, and resources for system changes and upgrades.
  • Maintain/keep up-to-date system documentation.
  • Communicate with the IT Management team regarding improvements and recommendations.
Requirements:
  • 1+ years of experience.
  • Able to work under pressure.
  • Experience of IT Tools, Helpdesk Services, Audit or Testing processes.
  • Experience of working with Customers.
  • Good communication and interpersonal abilities with good English spoken and written skills.

This is a full-time position based in Madrid, requiring on-site/office presence in support of learning & development activities. We are an Equal Opportunity Employer offering a competitive salary ranging from €35,000 to €50,000 per annum, commensurate with experience.



  • Madrid, Madrid, España Puig A tiempo completo

    About the RoleThis is an exciting opportunity for a Sales Manager to join our team in Madrid. As a Store Manager, you will be responsible for leading a team of retail employees, achieving sales targets, and maintaining a high level of customer service.ResponsibilitiesLead a team of retail employees to achieve sales targets and provide excellent customer...


  • Madrid, Madrid, España Cigna Health And Life Insurance Company A tiempo completo

    Role OverviewCigna Health And Life Insurance Company is seeking an experienced Customer Service Senior Supervisor to join our team in Madrid, Spain. This hybrid role offers a unique blend of remote and on-site work, with a minimum of one day per week from our office in Madrid.About the RoleThe successful candidate will be responsible for delivering...


  • Madrid, Madrid, España Best Hire A tiempo completo

    Location: Madrid, SpainPosition: French-Speaking Client Service ManagerLanguages Required: Fluent French, Good Level of EnglishSchedule: Monday to FridayContract Type: PermanentWe are seeking an experienced client service professional fluent in French to lead customer relationships, drive satisfaction, and develop impactful solutions for our...


  • Madrid, Madrid, España Mandarin Oriental Ritz, Madrid A tiempo completo

    Job SummaryWe are seeking a highly skilled Hotel Service Operations Manager to join our team at Mandarin Oriental Ritz, Madrid. As a key member of our hotel operations, you will be responsible for leading and supporting the Room Service department in delivering exceptional guest experiences.About UsMandarin Oriental Ritz, Madrid is a luxurious hotel located...


  • Madrid, Madrid, España Société Générale Assurances A tiempo completo

    **About Us**Société Générale Assurances is a leading financial services company that offers a wide range of products and services to its clients. We are committed to providing excellent customer service and building long-term relationships with our customers.Career Accelerator OpportunityWe are currently seeking a highly motivated and skilled sales...


  • Madrid, Madrid, España Atlas Assistants A tiempo completo

    **Unlock Your Potential as a High-Performance Operations Manager at Atlas Assistants**We're more than just a service provider - we're a community dedicated to empowering entrepreneurs and executive assistants to reach their full potential.As an operations manager, you'll be the driving force behind our clients' success. You'll alleviate operational burdens,...


  • Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completo

    At Hotel Mandarin Oriental Ritz, Madrid, we are seeking a seasoned Restaurant Manager to lead our esteemed Palm Court Management Team. This dynamic role offers an exceptional opportunity to spearhead departmental goals and deliver unparalleled guest satisfaction. As a strategic leader, you will provide guidance, direction, and support to all outlet...


  • Madrid, Madrid, España Engineeringuk A tiempo completo

    OverviewEngineeringuk is looking for a highly-motivated Jr. Software Development Engineer to join our team in Madrid, Spain.This role is part of our year-round internship opportunity, the Jr. Developer Program, which offers a symbiotic relationship between work and education. As a Jr. SDE, you will write real software, collaborate with experienced engineers,...

  • Junior Project Manager

    hace 4 semanas


    Madrid, Madrid, España AECOM A tiempo completo

    Job DescriptionAECOM is seeking a highly organized Junior Project Manager to join their motivated team in Madrid, working on multidisciplinary projects.About the RoleThis role involves managing multiple projects, overseeing information and document management, facilitating client interactions, monitoring project performance, ensuring quality control,...


  • Madrid, Madrid, España Black Pen Recruitment A tiempo completo

    We are seeking a highly experienced Service Delivery Manager to join our Microsoft Business Solutions team in Malta. This is an excellent opportunity for someone who has a passion for delivering exceptional customer service and wants to make a real impact in a growing company.**Job Type:** Full Time**Work Place:** Onsite**Location:** Malta, Europe (Relocate...


  • Madrid, Madrid, España COREcruitment Ltd A tiempo completo

    About the Role: We are seeking an experienced Restaurant Manager to lead our team and oversee daily operations at our esteemed restaurant in Madrid. The ideal candidate will be a strong leader with a passion for the hospitality industry, driving excellent service standards and financial performance.Key Responsibilities:Manage all restaurant operations to...


  • Madrid, Madrid, España Gmv A tiempo completo

    Job Description: We are seeking a highly motivated and proactive Cybersecurity Consultant Junior to join our team at GMV. In this role, you will have the opportunity to develop your professional career within our information security consulting team.About the Job: As a Cybersecurity Consultant Junior, you will be responsible for participating in security...


  • Madrid, Madrid, España Cyber Crime A tiempo completo

    About the TeamPalo Alto Networks is creating the curve for digital service experiences. Our team is driving innovation and excellence in cybersecurity services, consulting, and technical support. We are committed to delivering exceptional customer outcomes and exceeding customer expectations.This role offers a unique opportunity to join a high-performing...


  • Madrid, Madrid, España Louis Vuitton A tiempo completo

    Job DescriptionLouis Vuitton seeks an experienced In House Tailor to provide exceptional customer service and garment alterations in our Madrid, Serrano store.Main Responsibilities:To discuss client requirements and team member needs regarding alterations and repairs.To take accurate measurements and make precise calculations for modifying garments.To...


  • Madrid, Madrid, España COREcruitment Ltd A tiempo completo

    **About Us:** COREcruitment Ltd is a leading recruitment agency specializing in the hospitality industry. Our team of experts is dedicated to connecting talented professionals with top employers in the sector.Salary: €60,000 - €80,000 per annumAbout the Role:We are seeking an experienced and dynamic Restaurant Manager to lead our team and oversee the...


  • Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completo

    Company OverviewFour Seasons Hotel Madrid is a historic landmark with modern energy, located in the heart of the capital. This iconic destination combines seven historic buildings into one dynamic space, offering an unforgettable experience for guests.About the RoleWe are seeking a Junior Sommelier to join our team, responsible for providing exceptional wine...


  • Madrid, Madrid, España TVZ A tiempo completo

    Company Overview:The European Broadcasting Union (EBU) has launched Eurovision Sport, a direct-to-consumer sport service that marks a significant milestone in live sports broadcasting. This innovative platform streams thousands of hours of content, complementing existing coverage by public service media.Job Summary:We are seeking a Junior Content Manager to...


  • Madrid, Madrid, España Boston Scientific A tiempo completo

    **About the Job**At Boston Scientific, we are seeking a skilled Customer Service Representative to join our team in Madrid. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clients.Job Summary:We are looking for a highly organized and detail-oriented individual with excellent...


  • Madrid, Madrid, España Cigna Health And Life Insurance Company A tiempo completo

    Cigna Health And Life Insurance Company seeks a Service Excellence Leader to join our Customer Service department in Madrid, Spain. This hybrid role offers the perfect blend of remote and office work, with a minimum of one day per week from our office in Madrid.About the RoleAs a Service Excellence Leader, you will play a pivotal role in driving key projects...


  • Madrid, Madrid, España Abbott Laboratories A tiempo completo

    About Abbott LaboratoriesWe are a leading global healthcare company with a rich history of innovation and commitment to improving lives. Our mission is to provide exceptional products and services that make a meaningful difference in the lives of our customers and patients.Job Title: Customer Service SpecialistSalary Range: €45,000 - €65,000 per year...