Commercial Operations Specialist, Iberia Region

hace 3 semanas


Madrid, Madrid, España Santen A tiempo completo

Company Overview
Santen is a leading life sciences company with a rich 130-year heritage, specializing exclusively in ophthalmology. As a global company originating from Japan, with a presence in over 60 countries, we are committed to delivering innovative treatments and digital solutions for eye health, addressing vision-related social issues worldwide.

About the Role
We are seeking an experienced professional to join our team as a Manager, Market Access for the Iberia region. This pivotal role will involve driving strategic market access efforts for our products, contributing to our mission of improving patient lives.

Key Responsibilities
- Provide administrative support to Preserflo Business in Spain and Portugal, including invoicing.
- Develop and maintain relationships with customers in the pharma/medical device/similar business, ensuring O2C process completeness and sales maximization.
- Manage local administrative needs, monitoring orders, backorders, invoicing, inventory reconciliation, good receipts, blocked orders for invoicing, and EDI management.
- Oversee customer credit collection & AR management, focusing on cash control and invoicing process experience.

Requirements
- Deep knowledge of O2C processes.
- Practical use of SAP modules: EDI (navigation/error resolution experience), FI, SD, MM, O2C.
- High-level account receivable accounting knowledge.
- Continuous in-market demands analysis and control.
- University degree.
- English proficiency.
- At least 5 years of experience in customer operations.
- Strong understanding of the drug supply chain and reference environment.

Compensation and Benefits
We offer a competitive salary of approximately €80,000 - €100,000 per annum, depending on experience, plus additional benefits, including opportunities for growth and development within a dynamic and inclusive work environment.

About Santen
A career at Santen is an opportunity to make a meaningful impact in the healthcare industry. Through our long-term vision outlined in Santen 2030, we aim to be a Social Innovator, addressing social and economic needs of people with visual impairments. We empower our team members with flexible working arrangements and a highly inclusive work environment, striving to unlock new modalities and drive innovations for patient outcomes, education, and treatment.



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