Highly Skilled Commercial Support Specialist

hace 3 semanas


Madrid, Madrid, España Santen A tiempo completo

**About Santen**

Santen is a specialized life sciences company with a 130-year heritage, exclusively focused on ophthalmology. With origins in Japan and a global footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health, addressing vision-related social issues worldwide.

**Job Description: Senior Channel and Customer Commercial Support Specialist (Iberia)**

We seek a talented individual to manage market access efforts for our products in the Iberia region. This pivotal role involves driving strategic market access initiatives and contributing to our mission of improving patient lives.

**Key Responsibilities:**

  • Provide administrative support to Preserflo Business in Spain and Portugal, including invoicing.
  • Manage relationships with customers in the pharma/medical device/similar business, ensuring O2C process completeness and sales maximization.
  • Monitor local administrative needs, including orders, backorders, invoicing, inventory reconciliation, good receipts, blocked orders, and EDI management.
  • Collect customer credit and manage accounts receivable.

**Requirements and Qualifications:**

  • University Degree.
  • English proficiency.
  • At least 5 years of experience in customer operations.
  • Deep knowledge of the drug supply chain and reference environment.
  • Experience in pharmaceutical companies and dealing with hospitals.

**Compensation and Benefits:**

The estimated salary for this position is **€80,000-€110,000** per year, depending on location and experience. Additionally, Santen offers a range of benefits, including flexible working arrangements, professional development opportunities, and a commitment to building diverse teams.



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