Pharmaceutical Support Specialist

hace 3 días


Madrid, Madrid, España Santen Inc A tiempo completo
About the Role

We are seeking a highly skilled and experienced Pharmaceutical Support Specialist to join our Commercial Operations team at Santen Inc.

Job Summary

The ideal candidate will possess a deep understanding of the pharmaceutical industry, with experience in customer operations and credit management. This role will be responsible for driving market access efforts, managing relationships with customers, and ensuring the completeness of the Order-to-Cash (O2C) process.

Key Responsibilities
  • Manage administrative support for Preserflo Business in Spain and Portugal, including invoicing and EDI management.
  • Maintain relationships with customers in the pharma/medical device sector, ensuring sales maximization and O2C process completeness.
  • Monitor and manage local administrative needs, including orders, backorders, inventory reconciliation, and blocked orders.
  • Drive cash control and invoicing process experience.
Requirements
  • University Degree
  • At least 5 years of experience in customer operations
  • Deep knowledge of the drug supply chain and regulatory framework
  • Experience in a pharmaceutical company
  • Strong Excel proficiency and account receivable accounting knowledge
What We Offer

Santen Inc is committed to creating a diverse and inclusive work environment. As an Equal Opportunity Employer, we offer flexible working arrangements, a safe and inclusive workplace, and opportunities for career growth and development. The estimated salary range for this position is $80,000-$120,000 per annum, depending on location and experience.


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