Global E-commerce Compliance Specialist

hace 2 días


Barcelona, Barcelona, España Amazon A tiempo completo

Amazon is seeking a skilled professional to join our team as a Global E-commerce Compliance Specialist. In this role, you will be responsible for supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe, ensuring compliance with all sustainable requirements.

About the Job

  • Demonstrate effective communication skills and provide prompt service to Amazon Selling Partners, escalating issues as needed.
  • Maintain high performance metrics, including quality, productivity, first contact resolution, and attendance.
  • Analyze data and trends to identify solutions and improvement suggestions.
  • Liaise with other departments to resolve Selling Partner's issues and questions.

About the Team

The team was born in 2018 and has since grown to over 300 members in 6 regions, representing more than 25 nationalities and 51% female talent. Our core values are innovation, inclusion, and building others. We work hard but also prioritize fun.

Requirements

  • Proficiency in English and German (C1 level).
  • Previous experience in customer service or contact center environment.
  • Computer and internet skills, specifically in MS Office Excel.

Benefits

As an equal opportunities employer, Amazon values diversity and promotes a culture of inclusivity. We offer competitive salaries, benefits, and opportunities for growth and development. Estimated salary: €45,000 - €60,000 per year, depending on location and experience.



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