Global Sales Compliance Specialist
hace 1 semana
Company Overview:
A leading e-commerce platform, Engineering UK strives to be the most customer-centric company on Earth, offering an unparalleled selection of products and competitive prices. Our ecosystem relies heavily on Sellers, with over 2 million partners in 10 countries listing their products on our Marketplaces.
Salary: £40,000 - £60,000 per annum (dependent on experience) for this role based in sunny Barcelona.
Job Description:
We're seeking a skilled Global Sales Compliance Specialist to support our Sellers in meeting their sustainable compliance needs across Europe. As part of our team, you will work closely with various internal departments to resolve Selling Partner issues and questions.
About Your Role:
- You will drive seller engagement by identifying their compliance needs and guiding them through legislative requirements for friction-free selling on Amazon platforms.
- You will provide prompt and efficient service to Sellers via phone and email, escalating issues as necessary.
- You will maintain high performance metrics, including quality, productivity, first contact resolution, and attendance.
- You will actively seek solutions through logical reasoning and data interpretation skills, identifying trends and suggesting improvements.
About the Team:
Our team was born in 2018, growing from 15 individuals to 300+ team members across 6 regions, representing over 25 nationalities and 51% female talent. We value innovation, inclusion, and building others.
Benefits:
- A comprehensive salary range (£40,000 - £60,000 per annum)
- Ongoing training and development opportunities
- Diverse and inclusive team environment
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