French Customer Service Representative with Excellent Communication Skills
hace 2 semanas
At Newco Communications, we're seeking a skilled French-speaking customer service representative to join our dynamic team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients while handling inquiries and resolving issues in a timely manner.
About the RoleWe offer a competitive salary of $45,000 per year, commensurate with experience, as well as opportunities for career growth and professional development. This is a full-time position based in Valencia or Barcelona, with flexible working hours and a hybrid/remote working model.
Key Responsibilities- Handle customer inquiries via phone, email, or chat in French and English
- Respond to customer complaints and resolve issues in a professional and courteous manner
- Collaborate with internal teams to provide seamless support to customers
- Analyze customer data to identify trends and areas for improvement
To succeed in this role, you'll need:
- Native-level proficiency in French (both spoken and written) and a good command of the English language
- A high school diploma or equivalent qualification
- Previous customer service experience is an asset, but not required
- Strong communication and interpersonal skills, with the ability to work independently and as part of a team
- A problem-solving approach, with attention to detail and analytical skills
Newco Communications offers a range of benefits to support your well-being and career growth, including:
- Comprehensive training program to enhance your skills and knowledge
- Opportunities for career advancement and professional development
- Flexible working hours and a hybrid/remote working model
- A competitive salary package, including a bonus structure
- A fun and supportive work environment that values diversity and inclusivity
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