Senior Cloud Transformation Specialist for SAP S/4 HANA

hace 19 horas


Madrid, Madrid, España Sap Se A tiempo completo

At Sap Se, we're committed to helping our customers achieve their business goals. Our company culture values collaboration and a shared passion to drive innovation. We focus on building the foundation for tomorrow's success while creating a workplace that fosters diversity, flexibility, and purpose-driven work.

Job Overview

As a Technical Service Manager at Sap Enterprise Cloud Services, you'll play a critical role in supporting our customers' SAP S/4 HANA adoption journey. You'll act as a trusted technical advisor, working closely with customers and partners to provide quality services and resolve technical complexities.

Key Responsibilities
  • Serve as the primary contact for customers, discussing SAP technology and innovations, and handling technical issues, service requests, and incidents.
  • Analyze customers' business requirements and problems to suggest technical solutions and services.
  • Offer comprehensive knowledge of SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
  • Understand SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine).
  • Identify top issues, define and execute service plan activities, and orchestrate implementation of technical action items across customer landscapes.
  • Design optimal SAP configuration to maximize system performance and availability.
  • Identify and position offerings by SAP that deliver value to the customer.
Requirements

We're looking for an experienced professional with:

  • A minimum 7+ years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis).
  • A minimum 3 years of experience in a customer-facing role.
  • Hands-on experience and working knowledge of Unix/Linux flavors, SAP HANA, and Sybase databases.
  • Experience in de-escalating critical situations.
  • Fluency in Spanish and English is mandatory; fluency in Italian, Portuguese, or Turkish language is an advantage.
  • Solid know-how in SAP Technologies and Products (SAP certification highly beneficial); Hyperscalers certification (AWS, Azure, GCP) is a plus.
Meet Your Team

The ECS organization is a global team with regional offices in Spain, Italy, and India.

Estimated salary: $120,000 - $180,000 per year, depending on location and experience.



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