Senior Cloud Transformation Expert
hace 1 mes
At SAP, we are committed to helping our customers achieve their goals through innovative technology solutions. As a Senior Cloud Transformation Expert, you will play a critical role in supporting our customers' cloud transformation journeys, enabling them to accelerate their digital transformation and unlock new business opportunities.
About the RoleThis is an exciting opportunity to join our team of experienced professionals who are passionate about delivering high-quality solutions that meet the evolving needs of our customers. As a Technical Service Manager, you will be responsible for providing expert technical guidance and support to our customers, helping them to overcome complex technical challenges and achieve their business objectives.
Key Responsibilities:
- Provide technical leadership and expertise to customers on SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
- Analyze customer business requirements and problems, working across departments to provide quality services and resolve technical complexities.
- Serve as a primary contact for customers on SAP technology and innovations, acting as an escalation point person for technical issues and service requests.
We are looking for an experienced professional with a strong background in SAP technical administration and operations. Your excellent communication and problem-solving skills will enable you to build strong relationships with our customers and deliver exceptional results.
About YouTo succeed in this role, you will need:
- A minimum of 7+ years of experience in SAP Technical administration and operations (preferably in the domain of SAP Basis).
- Minimum 3 years of experience in a customer-facing role.
- Hands-on experience and working knowledge of Unix/Linux flavors, SAP HANA, and Sybase databases.
- Experience in de-escalating critical situations.
- Fluency in English is mandatory; fluency in Spanish and other languages is an advantage.
Our ECS organization is a global team of diverse and positive-spirited colleagues who value internal knowledge sharing, collaboration, and making a difference every day. We offer a highly collaborative and caring team environment, recognizing individual contributions and providing a range of benefits to choose from.
What We OfferIn addition to a competitive salary (£70,000 - £90,000 per annum), we offer a comprehensive package of benefits, including:
- Flexible working models to ensure work-life balance.
- Health and well-being initiatives to promote employee happiness and productivity.
- Ongoing training and development opportunities to enhance your skills and career progression.
Join us at SAP and become part of a global community that is shaping the future of business and technology. Let's bring out the best in each other and make a lasting impact together.
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